Shipping policy

At Arain Smart Store, we aim to deliver your orders quickly, safely, and efficiently all across Pakistan.

🚚 Shipping Coverage

We currently deliver nationwide across Pakistan.

⏱ Order Processing Time

  • Orders are usually processed within 12–24 hours after confirmation.
  • Orders placed on Sundays or public holidays may be processed on the next working day.
  • Cash on Delivery (COD) orders may require confirmation via call or SMS before dispatch.

📦 Delivery Time

Estimated delivery times are:

  • Major Cities: 2–5 working days
  • Other Cities & Remote Areas: 4–7 working days

Delivery times may vary during sales, public holidays, bad weather, or courier delays.

💸 Shipping Charges

  • Free Shipping on selected products and promotional offers.
  • Shipping charges (if applicable) will be shown at checkout before placing the order.

💳 Cash on Delivery (COD)

We offer Cash on Delivery all over Pakistan for customer convenience.

Please ensure:

  • Your contact number and address are correct.
  • Someone is available to receive the parcel at the delivery address.

📍 Order Tracking

Once your order is dispatched, you may receive a tracking ID via SMS, WhatsApp, or email to track your parcel.

⚠ Delivery Delays

Delivery may be delayed due to:

  • Public holidays
  • Weather conditions
  • Courier service issues
  • Remote area delivery limitations

We appreciate your patience and understanding in such cases.

❌ Failed Deliveries

If the courier is unable to deliver after multiple attempts due to incorrect address, unavailable phone number, or customer unavailability, the order may be cancelled.

📞 Need Help?

If you have any questions regarding shipping or your order, feel free to contact us through our website or social media pages.

Thank you for shopping with Arain Smart Store 💖